shippingpolicy

We’ve made our shipping and handling prices and policy as fair as possible, so you benefit
from our low prices plus the convenience of delivery to your door.

For simplification we offer one shipping option, UPS Ground. Generally speaking all orders
ship within a two-week time frame. However, on occasion items are backorder and delivery
can take up to six-weeks. As such, we encourage our customers to order ahead of time to
ensure product delivery when needed.

If you ordered two or more items, you may receive them in multiple boxes on different days,
because of varying time availability and shipping locations. We do not charge you extra
shipping for split shipments.

Also, you may occasionally receive a shipment directly from our suppliers. At times the
package slip information is not clear and will not match with your original order number. You
may call us at any time with any questions or concerns you may have regarding your order,
1-513-772-2238.

Where Can I Have My Order Shipped?

Within the U.S., we do not ship internationally.

Shipping to a Different Address

During Checkout, you can overwrite the ship to address pre-filled in the form to ship your
items to a temporary address. To permanently change your shipping address, please
update your personal information.

What type of confirmations should I expect once I’ve placed an order?

Shortly after placing your order, you will receive an email confirming that we have received
your order.

Shipping Cost

Your item(s) will be weighed before it is shipped to you, We use the standard U.P.S. ground
rates(this is why you will not see the shipping cost until you get your invoice with your item
(s)).These rates vary depending on where it is shipping to and the weight of the package.